The 2021 Subaru Love Promise Customer Commitment Award

The 2021 Subaru Love Promise Customer Commitment Award

We've been nationally recognized for our dedication to our customers and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Customer Commitment Award. This award nationally recognizes Subaru retailers who demonstrate excellence in all areas of customer-focused performance. It highlights exceptional customer service that builds lifelong relationships with Subaru owners.


What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is McLaughlin Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Kings Harvest No-Kill Shelter

Womans Connection, QC Moms Blog 'Mom's Night Out'

American Red Cross

Genesis Health Systems

Did McLaughlin Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from McLaughlin Subaru

Subaru and McLaughlin Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Trinity Cancer Center Blanket Delivery 2019 - Michelle M

On Monday, Aug. 5, 2019, The Leukemia Lymphoma Society’s Illinois Chapter and McLaughlin Subaru had the pleasure of delivering blankets to Unity Point's Trinity Cancer Center in Moline, IL as part of the Subaru Loves To Care program. These comforting gifts were accompanied by personalized messages of hope written by the customers and staff of McLaughlin Subaru. The incredible act of generosity was warmly received by Unity Point's Trinity Cancer Center staff who were excited and thankful to help distribute these comforting gifts to their patients! It was an extremely special day for a young girl, Libby Thulen, who was able to give back to others enduring treatment as she herself is fighting B-Cell Acute Lymphocytic Leukemia (ALL). Libby was able to make a special connection with some of the other patients receiving treatment that day and she will forever be touched by the experience. Many thanks to McLaughlin Subaru and Unity Point's Trinity Cancer Center, not only for a memorable day, but for supporting LLS's mission to cure blood cancers and improve the quality of life of patients and their families.

The Leukemia & Lymphoma Society
Trinity Cancer Center Blanket Delivery 2019

Thank you, McLaughlin Subaru! - Susan W

We had a great visit with Genesis Cancer Center in Iowa! They are an outpatient facility, so we weren't able to visit with patients, but they were very grateful of the donation. They are going to distribute the blankets as patients come in for treatments and appointments. This photo includes our Subaru sponsor, doctor, nurses, techs, and other staff that were AMAZING to work with today! Thank you for supporting patients and families!

The Leukemia & Lymphoma Society - Illinois Chapter
Thank you, McLaughlin Subaru!

Stranded Motorist Saved by a McLaughlin Employee - Wendy M

Last summer, in the middle of a heat wave, my tire on my vehicle exploded, leaving me stranded on the side of the road. I was on my way home from work, finding it hard to reach anyone on the phone who could come help me. I was struggling to do anything with the tire, when a car with dealer plates pulled up behind me. A man got out, dressed in a dress shirt, tie, and dress pants, and asked if I needed any help. I explained to him what my predicament was and he went to work. I had no spare, which he discovered once he got my car up on the jack, so he offered to take me to a tire place to purchase a new one. I purchased a new tire, and he took me back to my broken down car. Everything I had to replace the tire (other than the tire) was stripped and worn, so it took him time to put the new tire on. It was the middle of July, and he was dressed in his dress clothes, so he had sweat pouring off of him, but he never said a word. He got the new tire on, and I offered to pay him, but he refused, saying that if his wife were broken down on the road, he would want someone to do the same for her. I knew, by the time, that he was probably on his way home to her, but he didn't hesitate to help. Although I hadn't purchased that vehicle from McLaughlin, where he worked, he still helped me. Lots of people drove me that day, but Joe Wilson didn't and I will forever be grateful.

Stranded Motorist Saved by a McLaughlin Employee

Joe Roberts and McLaughlin Subaru "Loves To Care" - Tyler R

For the second year in a row, Joe Roberts and McLaughlin Subaru have teamed up with The Leukemia & Lymphoma Society to help spread hope, love, and warmth to cancer patients throughout the Quad Cities. This year, McLaughlin Subaru donated over 80 blankets, dozens of messages of hope, written by Subaru customers, and multiple arts & crafts kits to patients battling cancer at UnityPoint Health Trinity- Moline. Thank you for continuing to be a terrific community partner and helping make someday, today!

Leukemia & Lymphoma Society
Joe Roberts and McLaughlin Subaru "Loves To Care"

Stuff the Subaru-Fill the Forester Food Drive - joe roberts i

The entire month of June the staff here at McLaughlin Subaru has been collecting food items to donate to our local meals on wheels program via Project Now. We delivered our donation to 2221 11th Street, Rock Island on July 2nd 2015. Phone number (309) 788-6335. This was part of a nationwide food drive initiated by Subaru of America

Project Now / Meals on Wheels
Stuff the Subaru-Fill the Forester Food Drive

Thank you for Sharing the Love! - Melissa L

We at the American Red Cross want to thank McLaughlin Subaru for "Sharing the Love!" We simply could not do the work that we do without the generous support from the community, and from programs like the "Share the Love" event. Our dedicated and trained volunteers stand ready 24 hours a day, 365 days a year to respond to emergencies whenever, and wherever they strike. Thank you for helping to make our work possible!

American Red Cross
Thank you for Sharing the Love!

McLaughlin Subaru supports the 2015 QC Heart Walk - michelle g

Cool your engines sponsor for the 2015 American Heart Association Heart Walk. The walk is to help the charity funding and to spread the word regarding heart disease.

American Heart Association Heart Walk
McLaughlin Subaru supports the 2015 QC Heart Walk